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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (713) 466-8542

"Several weeks ago my dog Sandee Mae got very sick on a Saturday. Our regular veterinarian who is located at Barker Cypress and Tuckerton could not be reached. This was the second time she could not be reached on a weekend. The answering service told us to take her to any Animal ER. I decided to take Sandee to our old vet that we had in Jersey Village. Even though they had not seen Sandee since 2011, they told me to bring her in immediately. Dr Liz Ramsbacher saw Sandee and after much consideration, we decided it was time to put her to sleep. My husband and I were just heart broken, but Dr. Liz and her staff were so gentle, loving and understanding through the entire process. I am so thankful for their kindness and professional behavior. I even received a beautiful card about a week later. It was so nice to see people who really truly care about you and your animal. Thank you Dr. Liz Ramsbacher, you are going to have a wonderful career."

Rebe M.

(713) 466-8542 Appointments
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